Our Staff

GP Partners

DR MARK DANIELSEN

BM Southampton 1992 BSc MRCP DRCOG DFFP

DR JON SMITH

MBBS London 2001, BSc, DRCOG, MRCGP

DR MIKE CARTER

MB BS 2007 University of London

DR MARCUS SHARP

MRCGP

DR MATT WHITELEY

MRCGP

DR DANIEL HAGHANI

BA(Hons), PTLLS, MBBS, MRCGP

DR ANDREW WATSON

BMBS, MRCGP

Salaried GPs

DR PHIL TREVAIL

BM Southampton 1986 DRCOG MRCGP DFFP

DR MANISHA COOPER

MBChB, DFFP, MRCGP

DR CAROLINE WILTSHIRE

MBChB, BMedSci (Hons), MRCGP, DFSRH

DR RUTH GILBERT

MBChB, BFFP, DRCOG

DR RHYDIAN DAVIES

MBBS, BSc, MRCP, MRCGP, DIPDERM

DR SOPHIE PENROSE

BM, BSc

DR KERRY HOLMES

BM, BSc

DR JUDIT KONYA

MD, MRCGP

DR RUTH MOWLAM

MRCGP, MBBS, BSc

DR HANNAH PERKINS

BMBS, BMedSci, DRCOG, MRCGP

DR ELLIOT BURNS

MBChB, MRCGP, DRCOG

DR CHARLOTTE ROWE

BMBS, MSc, MRCGP

Nurse Practitioners

Nurse Practitioners are able to diagnose and prescribe illness in a similar way to doctors and can care for patients with most acute illnesses. A large proportion of the practice's appointments which are available to book on the day will be with a nurse practitioner. Such appointments are ideal for patients with recent onset of symptoms and doctors are always on hand should their advice be needed.

KAREN JENKIN

JUSTINE SMITH

NANCY DICKSON-FISHER

SUE ROGERS

Paramedics

Paramedics are a vital part of the general practice team. Working alongside our oncall team of Doctors and Nurse Practitioners they come out and visit housebound patients who have become unwell, in order to provide a quick assessment of their condition and support the clinicians on call in making the best decision for each patient's immediate and urgent care needs. When in the practice, they can also see and treat the same conditions as our Acute Illness nurses, namely new onset infections, rashes etc.

SIMON WORDLEY

Partner

GERRY KING

MATT MULLOY

KATE WHITE

EMILY WRAGG

ZOE HARRIS

Clinical Pharmacists

Our Clinical Pharmacists, supported by pharmacy technicians, have an important role in prescribing safety, undertaking audits, responding to new advice and guidance around medication and ensuring patient medicines records are up-to-date when they come out of hospital. They also consult with patients around medication related issues and can prescribe/amend patients’ medication regimes as appropriate.

NICOLA LOCHRIN

Pharmacy Technicians

CAROLINE EDMUNDS

LOUISE TONKIN

KYLIE MABBOTT

Frailty Matron's

REBECCA SINCLAIR

Assistant Practitioners

Assistant Practitioners support practice nurses with their daily work and carry out tasks such as dressings and pressure bandaging, diabetic checks, spirometry, some injections, phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

TANYA ADAMS

Practice Nurses

Practice nurses are qualified and registered nurses. Practice Nurses can help with health issues such as family planning, healthy living advice, vaccinations, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

TRUDY MATTHEWS

CARRIE PATRICK

STEPHANIE WHYTE

JANE RUSDEN

SHANNON JAMES

JANINE JOHNS

Acute illness Nurses

Acute Illness nurses can consult patients with day to day illnesses and prescribe certain medications. They can treat many conditions including throat/chest/urine/ear infections, rashes and other new onset illnesses.

ELEANOR WHITMARSH

LAURA HAGHANI

SARAH BINNS

Nurse Associate

Nursing Associates work with healthcare support workers and registered nurses to deliver care for patients and the public. Nursing Associates work across all four fields of nursing: adult, children’s, mental health, and learning disability.

BETHANY STAFFORD

EMILY REYNOLDS

CICCONNE *

Healthcare Assistants

Healthcare assistants support practice nurses with their daily work and carry out tasks such as diabetic checks, spirometry, some injections, phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Phlebotomists

Phlebotomists primarily see patients requiring blood tests, but some also undertake specialist INR tests for patients on warfarin or other blood thinning drugs. Phlebotomists are also trained to undertake ECGs and support the nursing team with other clinical tasks such as urine testing.

CAROL WHITHAM

DARIEL ROWE

Mental Health Practitioners

Our experienced mental health team are on hand to provide those concerned about their mental health with an expert first consultation, establishing the next steps that are right for them, which might include referral to other agencies or medication as appropriate. Patients who contact us with a mental health related issue will usually be offered an appointment with one of our mental health team who can use their specialist knowledge in longer appointments to support the patient.

MATT RIDDLE

OLIVER MELMOTH

Physiotherapists

Our physiotherapists can provide expert assessment of patients with new muscle or joint issues, referring promptly and providing advice and guidance as necessary, without patients needing to consult with a GP. They can also provide advice and guidance for patients with ongoing physical joint and mobility issues.

Social Prescribers

Community/social prescribing is a way of linking patients to sources of appropriate, non-clinical support in the community. Our social prescribing facilitators are able to provide links for patients to opportunities that will support them with improving their physical and mental wellbeing. If you feel that you would benefit from this service please speak to a member of our team who can refer you to the Social Prescribing Team.

LISA BALL

Young persons social prescriber

VIVIEN MAXEY

SIMON TRUCKLE

Research Team

JOHN MADINE

Research Coordinator

ANNA OAKES

Research Assistant

Management Partners (Non-Clinical)

Given the size of our organisation we have non-clinical Managing Partners, Mr Stephen Holby and Mrs Wendy George, who lead in managing the business, regulatory, financial and legal aspects of the Practice and maintaining its financial stability, and three Managers (not all full-time) who have specific areas of specialism as well as providing cross-cover for each other

WENDY GEORGE

CMI Masters

STEPHEN HOLBY

MSc, BSc (Econ) London

Senior Management Team

The Practice's senior management seeks to ensure that the right systems are in place to deliver, high-quality patient care, human resources, finance, patient safety, premises and equipment and information technology. They support the GPs and other medical professionals delivering patient services and manage our administrative team. They help to put processes in place to deliver extended services identified to enhance patient care, lead the practice in matters of clinical and information governance and work collaboratively to ensure the practice can deliver high-quality care to its patients.

VERONICA PASCOE

HR Manager

SUSANNAH GREEN

Clinical Manager

GINA GEORGE

Admin Manager

NICK ALDWORTH

Finance and Business Manager

Management Support

DI BURDALL

Care Co-ordinator

CLARE CORNISH

Finance Officer

NICOLE GLANVILLE

IT Systems Officer

MICHELLE BARRY

IT Systems Support

CLAIRE REDWORTH

Rota Manager

SHAREN THOMAS

Deputy clinical manager

GEMMA VECK

Deputy admin manager

KATIE BASHFORD

Patient Advice and Liaison Officer

Administration and Reception Team

We have a very dedicated and hardworking team of administrative staff whose responsibilities include dealing with all patient first contacts whether that be by telephone, electronically or face-to-face; summarisation of new patients' notes; handling of insurance and other medical claims paperwork and medicals; recall of patients for specific health checks, monitoring tests and medication reviews; medical typing and processing of patient referrals. Sometimes our staff may need to telephone patients to confirm certain details on behalf of the clinicians, such as prior to a referral being sent, or to pass on the response to an enquiry.

Dispensers

Our dispensing team are based at Homecroft and St Day sites, ensuring that patient who live more than a mile from a pharmacy can receive their medication from our dispensaries at those two sites. They need at least three working days between requesting medication and patients expecting to be able to pick up their dispensed items, please.

JULIE JAMES

DONNA KELLY

Community Midwives

If you are a patient of this practice, you can contact your midwife for non-urgent reasons by getting in touch with any of our sites. The receptionist will pass the details onto the midwives working with this practice. (For patients not registered with Carn to Coast Health Centres, please contact your own surgery who will also pass on your message to the midwives working with that practice). Messages are normally responded to by the midwives the same working day. For emergency midwifery support patients should contact the on call midwife via details on their care record pack.

Community Nurses

Community Matron - Our community matron is able to support patients with complex medical needs who are predominantly housebound by ensuring appropriate care plans are in place and that patients' medical conditions are appropriately monitored, involving the district nursing team as appropriate.

Counsellors

Psychological therapies are available and can be provided in the practice or at other sites. Please ask at/telephone Reception for a self-referral form. You can also go direct to the website of the provider, Outlook South West at https://www.cornwallft.nhs.uk/outlook-south-west/ where there is a wealth of self-help resources as well as the ability to refer yourself for support.

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing. To contact a health visitor telephone:-01209 614407.