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COVID VACCINATION INFORMATION - Update 18th February

If you are over 65 or are in the Clinically Extremely Vulnerable category (previously known as Shielding) and haven't yet had your first covid vaccination you can book you appointment by following this link https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ or by calling 119.  This applies to not only to our patients but anyone who falls into this category. You need to be registered with a GP surgery in England to use this service.  If you are at moderate risk from coronavirus (clinically vulnerable) the NHS will contact you to arrange your vaccination appointments in due course.  Please use the online booking service or NHS119 and keep our telephone lines free for patients seeking help for other reasons.  
The rollout of the Covid Vaccine programme and the prioritisation of patients is defined and strictly managed by central government and NHSE. We have no influence on this and are we not able to answer individual queries. We have started vaccinating and you will receive an invitation when you are due. Please do not call us in the meantime to enquire and visit https://www.gov.uk/coronavirus for further guidance.
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Previous updates below
Update 9th February. If you are over 70 and haven't had your first dose of Covid vaccine you don't have to wait to be contacted by the NHS - you can now call 119 or use the online booking site to make an appointment for your dose without needing to wait for a letter. You will need your NHS number.    To book please call 119 or visit https://www.nhs.uk/.../coro.../book-coronavirus-vaccination/. If you don't know your NHS number you can find it at https://www.nhs.uk/nhs.../online-services/find-nhs-number/. Please let anyone else that you know who is over 70 know if they haven't had their first dose.  Please use the national booking systems above to book your appointments rather than calling the surgery to leave our lines for patients contacting the surgery for other reasons.  We also continue to offer appointments at Redruth Health Office as supplies of the vaccine arrive - please see the updates below for further information.

COVID VACCINATION INFORMATION - Update 4th February

We continue to offer appointments at Redruth Health Office as supplies of the vaccine arrive; we vaccinate our patients in strict order in accordance with the guidelines set out by the Joint Committee on Vaccination and Immunisation (JCVI) and the government.  We will contact patients as they become eligible and vaccine is received.  The Vaccination Centre at Stithians is also calling patients who fall into the the first 4 JCVI categories (all those aged 70 or over, and those who are clinically extremely vulnerable) and should you receive an invitation letter from them before we contact you, you may book your vaccination there - instructions as to how to do this will be in the letter you receive from them.

COVID VACCINATION INFORMATION - Updated 28th January

The practice team are continuing to offer vaccinations, mainly at Redruth Health Office, in strict accordance with Government guidelines as and when we receive deliveries of vaccine.The guidelines require that patients are given vaccine in order to the following groups or ‘cohorts’:-

COHORT PRIORITISATION

  1. residents in a care home for older adults and their carers

  2. all those 80 years of age and over and frontline health and social care workers

  3. all those 75 years of age and over

  4. all those 70 years of age and over and clinically extremely vulnerable individuals; this means essentially those patients who have received letters from the Government authorities re ‘shielding.'

  5. all those 65 years of age and over

  6. all individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality

  7. all those 60 years of age and over

  8. all those 55 years of age and over

  9. all those 50 years of age and over

GP practices are obliged, as a condition of taking part in the programme, to abide by national rules as to the priority in which vaccinations are given and we have no authority to vary from it.

FIRST VACCINATIONS
Carn to Coast has vaccinated all patients in the local care homes for which we are responsible and have a programme for visiting elderly housebound patients this week. We sent invitations to all our other over 80’s and over 75’s for clinics at Redruth Health Office and the great majority of these have now received their first vaccinations. We have been advised that the ‘mass vaccination centre’ now opening at Stithians (run by Royal Cornwall Hospitals Trust) will also be writing to patients in these same age groups in the coming days. We appreciate that this may involve some confusion or duplication of invitations; this is not of our doing and reflects the fact that we and many Cornish surgeries are ahead of what has so far been achieved nationally.

If you receive an invitation to Stithians and you have not yet got an appointment with us, you can book an appointment to have your vaccination there; information on how to do this will be in the letter you receive.  For further information about the vaccine programme you can look on the government website NHS: Coronavirus (COVID-19) vaccine .

We would hope to be able to invite at least some of our patients in the 70-75 age group for vaccination soon. Unfortunately, we and other surgeries are not given firm dates for delivery of vaccine supplies until shortly before we receive them. This means that we in turn cannot give patients as much information as we would like on when they can expect to be vaccinated and you may find that we contact you at very short notice as some vaccine has to be used very quickly once it reaches us.  Please do not contact the practice for a Covid-19 vaccination; we shall contact you when we can.  

The vaccine, when available, is offered in ten minute appointments and you may be required to remain on site for some minutes after receiving the jab. It has so far been a requirement that nearly 1000 vaccinations should be given at a single site over 3 days. In order to meet these requirements, we (along with our neighbouring practices) are likely to continue to use the Redruth Health site as our base for this.

We are most grateful to the vast majority of our patients who have had the courtesy and understanding not to badger our hard-pressed staff with enquiries about ‘where they are in the queue’ as this achieves nothing (except to divert resource from where it can usefully be deployed). Thank you!

SECOND VACCINATIONS
All current vaccines against Covid-19 require a second dose to be given. Patients who have received their first dose will be invited for a second in due course. On current information we are expecting that this may be around 10 weeks after the first dose but this may change again depending on Government guidance and availability of vaccine deliveries. Once again, please do not contact us to book appointments; we shall contact you when we can.

All Carn to Coast patients should note that our services will necessarily be impacted as our clinical team will be giving the COVID vaccination to our most vulnerable patients, and we will only be able to deal with matters that cannot wait until the following week.  We would ask for your understanding and cooperation during this unprecedented time. Meanwhile please continue to follow all the safety guidance to control the virus and save lives.

Flu Vaccinations for those aged 50- 64

Striving to maintain patient services as far as possible while also delivering Covid vaccines requires utilising our staff and other resources to the maximum 7 days/week. For that reason it has become clear that for the time being we cannot also mount clinics to deliver flu vaccinations to patients in the 50-64 age group (other than those with certain clinical conditions who were invited last year as part of our normal annual programme). We note that most pharmacies are able to offer that vaccination and, in this instance, we would invite patients to utilise that service



 

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Guidance on Sending Photos/Images 

Sending photos

Since the start of the Covid-19 pandemic we are now doing much more of our work through telephone consultations. Sometimes it is useful for the nurse or doctor to see a picture, or you may feel it will help them understand your problem. This is particularly the case with skin lesions or rashes. To help us and you we will no longer be accepting photos through our email address. All photos will have to be sent through an e-consult or through a text message reply. Any photos sent via email will be returned unopened and you will be directed to send them through an e-consult.

 

Sometimes you may have a skin problem in an intimate area such as on breasts, genitalia (vagina & penis), or the anus (back passage). In this case please arrange a telephone consultation first. The nurse or doctor will then decide if they need a visual image and arrange this either through a face to face appointment, photos via econsult or via a video consultation. Please DO NOT send intimate photos without talking to a nurse or doctor first.

 

If your child has a rash in an intimate area we will usually arrange for a face to face consultation if we need to see the rash. DO NOT take photos of your child’s genitalia or anus and send them to us, this will leave you open to prosecution for making indecent images of a child.

 

How to take a high quality clinical image

 

  1. ​​Ideally ask someone else to take the photo.
  2. Use a plain background.
  3. Ensure good overhead lighting.
  4. Take a wider image to establish location and then a close up of the lesion or rash. Different angles can help demonstrate size/shape of a lesion.
  5. Ensure the images are in focus.

Coronavirus- Click Here for very useful information for patients that maybe concerned about the virus.

Coronavirus

Get Seen Quicker! Did you know you can refer yourself for some conditions, or see a pharmacist for a variety of minor ailments?  Click here for more information on self-help options.

BOOK APPOINTMENTS, ORDER MEDICATIONS AND VIEW YOUR TEST RESULTS - ALL ONLINE 24/7!

Did you know that you can sign up to 'Patient Facing Services' and choose from a variety of online services?  We can offer patients the ability to

  • Book your appointments online (GP appts only - each type of nursing appt needs a different time length and therefore it is difficult to make these types of appts accessible on line)
  • View your repeat medication screen and order their regular prescription directly from that screen (no more having to remember exact details of strength/spelling!)
  • View your investigation and test results (once they have been received into your record and the clinician has reviewed/commented upon them - we usually ask patients to wait a week after having had a routine test (longer for x-rays etc)
  • View your coded medical record (this means the key headings/diagnoses that appear on your medical record)

You don't have to have all of the above access if you don't want it - you can pick and choose the elements that work best for you.  We will need you to complete a form at the beginning, and bring in appropriate ID in order to ensure patients' confidentiality and security of information but once that's done you're up and running.  See more details on how to apply under 'Online Services' section of this website.

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