IMPORTANT Information for patients who are prescribed Gabapentin and Pregabalin medication.
From 1st April 2019 both Gabapentin and Pregabalin will be classed as Class C, schedule 3 controlled drugs. This means that with immediate effect these medications can only be issued on paper prescription. They cannot be electronically (EPS) sent to pharmacies or on Repeat Dispensing schemes. Due to this change we kindly request that when requesting the medication, sufficient time is allowed for the request to be processed and then either collected from one of the Carn to Coast sites in person, or collected by the Community pharmacy couriers to the pharmacy of your choice. It would be very beneficial to have 4 full working days for the process of requesting to medication being ready to collect, so please bear this in mind when ordering any monthly medication. If the request is urgent for factors outside of your control, then please be aware that the paper prescription will need to be collected from the site that it has been issued on ( Pool Health Centre, Homecroft Surgery in Illogan or Trevithick in Camborne). The prescriptions will be valid for 28 days from the date of issue in line with other Schedule 3 controlled drugs. Please contact the prescription teams available on all sites if you require any further information.
Get Seen Quicker! Did you know you can refer yourself for some conditions, or see a pharmacist for a variety of minor ailments? Click here for more information on self-help options.
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We have had one or two enquiries already from patients concerned about interruptions to drug supplies as a result of Brexit and the potential for ‘no deal’ in March 2019 when Britain is due to leave the EU. On 23rd August the Secretary of State for Health issued guidance in this regard, so we are sharing this with you. The full text of his letter is here . It requires us to ‘ advise patients that the Government has plans in place to ensure a continued supply of medicines to patients from the moment we leave the EU’ and states that ‘patients will not need to and should not seek to store additional medicines at home’. It goes on to state that ‘there is no need for surgeries to issue longer prescriptions’ and that any over-ordering will be ‘investigated’. We therefore are not in a position to issue any additional supplies of medication to patients on the grounds of Brexit. Obviously as a GP Practice we have no role in influencing the policy or preparations of Government in relation to exiting the EU and must act on the advice / instructions we are given by those who have that responsibility. If patients have any queries or concerns in this regard we would urge them to raise these directly with their MP or the Department of Health rather than through us.
BOOK APPOINTMENTS, ORDER MEDICATIONS AND VIEW YOUR TEST RESULTS - ALL ONLINE 24/7!
Did you know that you can sign up to 'Patient Facing Services' and choose from a variety of online services? We can offer patients the ability to
- Book your appointments online (GP appts only - each type of nursing appt needs a different time length and therefore it is difficult to make these types of appts accessible on line)
- View your repeat medication screen and order their regular prescription directly from that screen (no more having to remember exact details of strength/spelling!)
- View your investigation and test results (once they have been received into your record and the clinician has reviewed/commented upon them - we usually ask patients to wait a week after having had a routine test (longer for x-rays etc)
- View your coded medical record (this means the key headings/diagnoses that appear on your medical record)
You don't have to have all of the above access if you don't want it - you can pick and choose the elements that work best for you. We will need you to complete a form at the beginning, and bring in appropriate ID in order to ensure patients' confidentiality and security of information but once that's done you're up and running. See more details on how to apply under 'Online Services' section of this website.
New eConsult - Advice from your GP online without having to wait for an appointment
You are now able to consult online with our own GPs with a response no later than the end of the next working day
How it works:
1. Click “Get Started” on our homepage on the eConsult banner
2. Select self-help or consultation options
We will respond to all eConsults by the end of the next working day